Sigma Stretch Film is looking for a dedicated Client Account Specialist to join our team in Tulsa, OK. This role is crucial in upholding our commitment to service excellence in the manufacturing industry. We seek a passionate professional who excels in client relations and ensures top-tier service levels.

 

Key Responsibilities:

• Provide outstanding customer service in both English and Spanish, ensuring clear and effective communication.

• Collaborate effectively with team members to ensure client satisfaction and seamless workflow.

• Take ownership of client accounts, ensuring exceptional service, accuracy, and satisfaction.

• Develop and maintain strong relationships with key stakeholders, acting as a reliable point of contact.

• Proactively anticipate client needs, providing timely and efficient solutions.

• Demonstrate initiative and adaptability in a fast-paced environment while managing multiple priorities.

• Proof and enter orders, samples, returns, and credits into the system with a high degree of accuracy.

• Work closely with production and shipping teams to ensure smooth order fulfillment and timely deliveries.

• Troubleshoot and resolve any issues related to orders, returns, or credits in a professional and efficient manner.

• Assist in coordinating logistics between departments to meet client expectations and deadlines.

• Ensure all records and documentation are maintained accurately and up-to-date.

 

Requirements:

• Fluency in both Spanish and English (written and verbal) is essential for effective communication.

• Proven office experience with a focus on account management, client servicing, or similar roles.

• Strong organizational skills with exceptional attention to detail and accuracy.

• Ability to multitask and manage various priorities effectively in a dynamic environment.

• A team player mindset with a proactive approach to problem-solving and delivering results.

• Comfortable working in a fast-paced setting, ensuring deadlines are met without compromising quality.

 

Why Join Us?

• Competitive compensation and benefits package

• Professional growth opportunities and career development

• A collaborative and supportive work environment

• Work with an industry-leading manufacturing company

If you're ready to make an impact and drive service excellence, apply now to become part of our dedicated team.

 

Job Type: Full-time

 

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

 

Schedule: Monday to Friday

Experience: Customer Service/office: 1 year (Required)

Language: English/Spanish bilingual (Preferred)

Work Location: On-site, in person, Tulsa,OK

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Posted 6/11/2025